Questions people actually ask

Owwel is a business operations system: one place to run the till, stock, staff, cash, branches, accounting and reports. Its point of sale keeps selling offline, stock is valued first in, first out with real costs, each day is reconciled against the cash and every payment channel, receivables and bills are kept as you trade, and each branch keeps its own currency and books under one login. It serves businesses in every country across Africa, Europe and the Americas.

Record sales at the till and expenses as they happen, and Owwel's Data Entry page pulls both together for each day alongside cash received, online payments, director's loans and transaction costs. It shows one closing figure you can check against the money actually in the drawer, so you know before you go home whether the day balanced.

At close, you enter the cash you physically counted. Owwel compares it against what the day's sales and expenses say you should be holding, then flags the difference as a variance. Days that balance are marked clean, and days that don't stay flagged with a note so you can investigate them later rather than losing the discrepancy.

Yes. Growth includes up to 3 branches, Professional up to 10, and Enterprise handles up to 5 businesses with unlimited branches. Each branch is fully independent, with its own currency, products, services, staff and books. You switch between them from the header, and money is never mixed between branches. There is also a consolidated overview when you want to see the whole group at once.

Yes. You can define any payment channel your customers use, including M-Pesa, bank transfer or card, and record sales against it. Banking shows cash in hand and each channel side by side, so mobile money is reconciled with the same rigour as cash rather than being treated as an afterthought.

Yes. Team roles control access feature by feature, with separate view, create, edit and delete permissions. Two additional restrictions hide sensitive figures inside pages a person can otherwise open: Profit & Financials hides profit, margin and COGS, and Cost Prices hides what you paid for stock. A cashier can run the till without ever seeing your margins.

Stock is tracked in batches, each with its own expiry date and cost. Owwel consumes the oldest batch first, warns you about items expiring within thirty days, and keeps a movement ledger explaining every unit that entered or left. It suits pharmacies, cosmetics retailers and food businesses where expiry is a real cost.

Sales can be recorded as credit against a named customer. Owwel tracks the outstanding balance per customer, lets you record repayments against specific invoices, and keeps a statement you can show the customer. You can see total money owed to the business at a glance.

Each staff member's completed sales and services are tracked against them, and Owwel calculates the commission owed. When you pay it out you record whether it was cash or a mobile money channel, and the payment is written into your expenses automatically, so commissions never sit outside the books.

Yes, on the Professional and Enterprise plans. A badge kiosk at the door checks staff in and out, shifts can give each day of the week its own hours, and late arrivals and overtime are calculated automatically against them. Employees also get their own attendance card, reprintable if it's lost.

Yes, on the Professional and Enterprise plans. Each team member signs into their own staff portal with a PIN their manager sets, where they see today's assigned work, swipe to start and finish a service, and check their finished work and rating for the month. No app to install; it runs in the phone's browser.

Yes, on the Professional and Enterprise plans. A beautician or specialist can check a client and send the front desk several priced service plans, so if a client can't afford the first option there's a cheaper one ready. Once a service is finished, the front desk can rate it from the client's profile, and ratings roll up into a general rating on each staff member's profile.

Yes, for a business that runs a counter, stock and a team. Owwel keeps the books a small business buys QuickBooks for, such as accounts receivable, bills and accounts payable, expenses and a profit and loss, and adds what QuickBooks leaves to other products: a point of sale that works offline, stock valued first in, first out with the real cost of goods sold, a daily close of cash, M-Pesa and bank, and staff. The accounting is built from the day's trading, so you run the counter and know your numbers without entering anything twice.

Xero leaves the till to third party apps and values tracked stock at average cost, Zoho splits accounting, inventory and the point of sale across separate apps, Odoo is an ERP priced per user that usually needs a partner to set up, and Sage is accounting first with a basic or add-on point of sale. Owwel puts the till, stock, staff, daily close and reports in one system at one yearly price. The full comparison, with sources, is on the compare page.

Yes. The point of sale keeps selling when the connection drops, keeps the sales on the device, and sends each one automatically when the internet returns, recording it exactly once.

Owwel serves businesses in every country across Africa, Europe and the Americas, and in the Gulf. Sign-up offers each country's dialling code and currency, and every branch keeps its books in its own currency.

Yes. Upload a spreadsheet with your products, prices, categories and quantities, review every product before it is saved, and upload an edited copy later to update them. Products you already have are matched by SKU, so nothing is created twice.

No. The day-to-day work is recording sales, expenses and stock in plain language, and the books are built from that. When you work with an accountant, they work from the same records in Owwel: the profit and loss, the income statement, the cash and inventory reports and the audit trail, with their own login if you give them one.

Every account starts with a fourteen-day free trial with the full product and no card required. After that, Growth is Ksh 20,599 per year (up to 3 branches, 3 team members per branch), Professional is Ksh 35,599 per year (up to 10 branches, 20 members per branch), and Enterprise is Ksh 50,599 per year (up to 5 businesses, unlimited branches and users).

Nothing is deleted. An expired subscription drops the account to read-only, so you can still open your books and export anything you need, but recording new entries pauses until you renew. Your records stay intact and become writable again the moment the subscription is active.

Yes. Owwel runs in a web browser on any device, and the point of sale is designed to work full screen on a phone, tablet or till computer. There is nothing to install and no separate app store download required.